What do I have to do
in order to play in BeTheDealer Casino?
In order to play in BeTheDealer you must first
download and run our software. You can easily do this by following our
Start, which describes in detail how to install the casino
software. You can also click on the 'Download Software' button on our main
page to download the casino software.
How long is the
The casino software is compressed to about 5
MB, which takes approximately 15 minutes to download using a standard 56
Kbps modem. Using ISDN or DSL this takes considerably less time. Having
the software downloaded to your computer gives you a much more stable and
exciting gameplay. The graphics are beautifully rendered and are intended
to create the atmosphere of a real casino and give you a sense of actually
being in the casino. Also, since the graphics and games modules are
already installed on your computer, only small packets of data are
transferred between your computer and our servers. For more information on
downloading the casino software refer to our Quick
What are the minimum
system requirements for running the casino software?
Our casino software's minimum requirements
are: Pentium 133Mhz, 8 MB of hard disk space, 16 MB of RAM with either
Windows 98, 2000, ME, XP or NT operating systems. For the most enjoyable
gaming experience set your screen resolution to 800X600 or higher and set
the screen colors to High Color (16 bit) or more. If you are using a
resolution of 640X480, you might consider hiding your Taskbar. You can do
this by right click on the Taskbar, select "Properties" and then
put a checkmark on the "Auto hide" checkbox.
What should I do if I
receive a message "Disconnection Timeout"?
This can be caused either by not taking any
actions in the casino for 10 minutes or by having a slow Internet
connection, which is possibly affected by heavy traffic on the Internet.
If you receive this message simply try to reconnect to the casino.
I don't see the
BeTheDealer icon on my desktop. How can I find it?
If you can't find the 'BeTheDealer' icon on
your desktop simply follow these steps:
Click on the "Start" at the bottom left corner of your
Choose "Find" or "Search" and then choose "Files
or folders" or "For Files or Folders".
In the text box under "named", or "Search for files
or folders names", type in BeTheDealerCasino and click on "Find
Now", or "Search now". This will start the search for
If you get a file BeTheDealerCasino.exe under the "name"
tab in the white window then BeTheDealerCasino.exe was found. Double
click on the file in order to run the casino software.
If the search ended without giving any results then the file is not
present on the hard disk. If you have other drives configured on your
hard disk (like d: or other drives) you can repeat the search in each
of the other drives. If you still don't find the file you will have to
download the casino software again.
I received a message
"Username or Password incorrect". What's wrong?
If you have forgotten your username or your
password, please send us your name, address, phone number and e-mail under
which you have registered to support@BtdCasino.com
and request your username and password. Once your details are
authenticated, you will receive a notification to your e-mail containing
your username and your password.
What should I do if I
receive a message "Internet connection not detected"?
Check if you are connected to the Internet and
try again. If you're still encountering problems contact our support at support@BtdCasino.com.